Experience: Fresher Employment Type: Full-Time
Job Summary
We are looking for a proactive and customer-focused Technical Support Executive to join our team. The ideal candidate should have good proficiency in English, strong problem-solving skills, and a basic understanding of C# and SQL. This role involves resolving issues and ensuring a smooth support experience.
Key Responsibilities
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Provide technical assistance and support to Users
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Understand and troubleshoot basic software, application, and other issues.
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Escalate complex issues to the relevant team and follow up for timely resolution.
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Guide users through step-by-step solutions in a clear and professional manner.
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Ensure customer satisfaction by delivering high-quality and timely responses.
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Collaborate with internal teams to identify recurring issues and suggest improvements.
Required Skills & Qualifications
- Any Bachelor’s degree (BCA/BSc/BTech )
- Good proficiency in English (both written and verbal) is a must.
- Basic understanding of C# and SQL.
Company Address:
INKEL Business Park, Tower – II, 3rd Floor, Angamaly, Near to Telk, Kerala.
Interested candidates send your CV to careers@letmedoit.in or admin@letmedoit.in Or contact: 8547861420
To know more about our company, Visit: www.letmedoit.in